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ABOUT

AMX Solutions

The Company

AMX Solutions provides dedicated, comprehensive call center services to boutique companies throughout North America and beyond. Our mission is to make other organizations more successful through enterprising, innovative call center technologies and services backed by years of experience and specialized expertise, from IP phone systems to cloud systems and call recording capabilities.

Our professionals believe that every company can benefit from communications and call center services that are precisely tuned to their mission, values and strategy. This is how our experts are able to equip clients with the custom technology and flexible services tailored around their growth and success. We excel in making clients more competitive by designing a network of scalable solutions built to help them address complex communications scenarios while improving customer experience.

What We Offer

At AMX, we are proud to offer big business solutions for boutique companies. We understand that for companies to distinguish themselves from competitors, they require robust technological capabilities in addition to agility. AMX assists clients utilize solutions which maximize the value of customer relationships while minimizing technological complexity.

Our goal is solutions integration that saves clients both time and money by first carefully assessing existing practices and then identifying areas that can benefit from improved infrastructure and management. We make state-of-the-art cloud call center capabilities accessible and affordable.

Our Team

In addition to harnessing the power of innovative, efficiency-enhancing call center services, we believe in cultivating an experienced team dedicated to helping our clients. Our leadership reflects the value we place in talent that can help revolutionize how our client companies perform business.

Pamela Navar

Pamela Navar

Operation Director

Our goal is solutions integration that saves clients both time and money by first carefully assessing existing practices and then identifying areas that can benefit from improved infrastructure and management. We make state-of-the-art cloud call center capabilities accessible and affordable.We make state-of-the-art cloud call center capabilities accessible and affordable.

Sergio

Sergio Stratta

Finance Director

Sergio Stratta is AMX Solutions’ veteran communications and electronics engineer. Formally the Chief Strategy Officer of Japanese communications giant NEC, Sergio has helped pioneer startups in new markets throughout the Americas. Sergio lends his unique insight and experience to client companies to help them gain the edge they need to adapt and flourish.

Yandy Avila

Yandy Avila

Solution Engineer

Yandy Avila has over ten years of industry experience under his belt, specializing in handling complex issues and customer support, applying advanced knowledge of hardware, operating systems and software troubleshooting. Yandy uses his skills to provide the best support experience possible, while leading the charge during discover and deployment

Eduardo Candela

Eduardo Candela

Sales Director

Eduardo Candela is an experienced executive handling business solutions oriented to improving the customer experience. His experience doesn’t come solely from selling these solutions but also from his time in different industries such cargo and airlines, where he learned to identify the difficulties these companies face in order to realize the type of service their customers expect.