by admin | Jul 9, 2015 | Contact Center
Jeremy StarcherVP of Business DevelopmentVHT Tuesday July 14, 2015Time: 12:00 PM ET/ 9:00 AM PTThe #1 technology trend prioritized by businesses today is customer demand for emerging channels. Meanwhile 72% of customers are frustrated with inconsistent service...
by admin | Apr 7, 2015 | Contact Center, Post
In today’s digitized world, your customers are everywhere, every minute of the day. Gone are the days where they’ll always call someone directly to find an answer. Instead, they’ll search your website, twitter feed, and shoot you an email all before...
by admin | Mar 5, 2015 | Contact Center, Post
If you’re like most business owners, you spend far too much racking your brain trying to figure out why custoemers are calling, visiting, and browsing, but not buying. You’ve got a killer product, a flashy website, and some shiny promotions going on, yet...
by admin | Sep 25, 2013 | Contact Center
Guide Valuable Visitors to Your Site with our live chat co-browsing software : Today an average of 30 percent of all service transactions take place online. 90% of customers find live chat co-browsing experience beneficial. Are you taking advantage of this easy to...
by admin | Sep 1, 2013 | Contact Center
[vc_row][vc_column width=”1/1″][vc_column_text] Guide Valuable Visitors to Your Site using Co-Browsing Today an average of 30 percent of all service transactions take place online. Live web support using active chat and co-browsing transfers traditional...
by admin | Aug 21, 2013 | Contact Center, Services
We aim at meeting your clients’ needs when they contact the call center. Service interruptions will lead to customer frustration and money loss to your enterprise. The key to assure uninterrupted service is regular system maintenance conducted by experts. AMX’s...